Vaya Dental-Madison Park
400 S Tryon St, M3, Charlotte, North Carolina, 28285
Patients generally praise the clinical skill and long-term history of the practice, often highlighting the gentle touch of the hygienists. However, recent reviews point to significant frustration regarding billing transparency and aggressive upselling of procedures. While many feel like family, others report feeling like a number in a high-pressure sales environment. The transition to new management has left some long-term patients feeling alienated.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written, itemized treatment plan before agreeing to same-day fillings or crowns.
✓ What Works Well
- Long-term patient loyalty
- Gentle hygienist care
- Convenient uptown location
✗ Areas to Improve
- Aggressive upselling of crowns/fillings
- Billing transparency issues
- Recent management friction
- Why was I charged for a procedure I didn't authorize?
- Is the treatment plan actually necessary?
Billing feels like a total scam sometimes
The clinical staff is top-notch but the front desk needs a reality check
I miss the old days before the aggressive sales tactics
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28285
- Country United States
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