VCU Oral & Maxillofacial Surgery
520 N 12th St, Suite 238, Richmond, Virginia, 23298
VCU Oral & Maxillofacial Surgery receives highly polarized feedback. Many patients are extremely satisfied with the surgical expertise and the care provided by the doctors. However, there is a significant volume of negative feedback regarding administrative issues, specifically the difficulty in reaching the office by phone, long wait times, and poor communication. It is a high-quality clinical environment that struggles with administrative efficiency.
We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
As a teaching hospital, you may see different residents, which can be a great way to get diverse perspectives on your care.
✓ What Works Well
- Highly skilled surgical team
- Professional and knowledgeable care
- Good surgical outcomes
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times
- Poor administrative communication
- How do I schedule an appointment?
- Is there an online scheduler?
Great surgeons, bad admin
Hard to get a follow-up
Excellent clinical care
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23298
- Country United States
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