Automobile · Vehicle Accessories

Vehicle Accessories, Inc.

4424 East Wilder Rd, Bay City, Michigan, 48706

Google Maps Updated: 19 May 2026
Authenticity Score: 79/100
About

Vehicle Accessories, Inc. is generally praised for its wide selection and ability to handle custom work that other shops turn away. Many customers appreciate the helpfulness of specific staff members like Kyle and Ken. However, there are consistent complaints about poor customer service from some counter staff, who can be dismissive or rude. Pricing is generally seen as fair, but the experience can be hit or miss depending on who you deal with.

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We analyze 68 public reviews for Vehicle Accessories, Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 72/100
Transparency 60/100
Pro Tip

Ask for Ken or Kyle if you have a complex project; they are highly recommended.

Custom Installations
Truck Accessories
Pros & Cons

✓ What Works Well

  • Wide selection of accessories
  • Capable of custom work
  • Helpful staff

✗ Areas to Improve

  • Rude or dismissive counter staff
  • Inconsistent communication
  • Occasional order errors
Frequently Asked Questions
  • Can you install this custom part?
  • Why is the service so slow?
  • Do you have this in stock?
User Feedback

They did what others said couldn't be done.

Staff can be a bit hit or miss.

Great work, but the service needs polish.