4424 East Wilder Rd, Bay City, Michigan, 48706
Vehicle Accessories, Inc. is generally praised for its wide selection and ability to handle custom work that other shops turn away. Many customers appreciate the helpfulness of specific staff members like Kyle and Ken. However, there are consistent complaints about poor customer service from some counter staff, who can be dismissive or rude. Pricing is generally seen as fair, but the experience can be hit or miss depending on who you deal with.
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Ask for Ken or Kyle if you have a complex project; they are highly recommended.
✓ What Works Well
✗ Areas to Improve
They did what others said couldn't be done.
Staff can be a bit hit or miss.
Great work, but the service needs polish.