Venice Family Clinic - Simms/Mann Health Ctr
2509 Pico Blvd, Santa Monica, California, 90405
Patients generally appreciate the compassionate and respectful care provided by the doctors and nurses. It is a vital community resource. However, there are frequent complaints about administrative issues, including long hold times, difficulty scheduling appointments, and slow reception. It is a clinic that does its best under high demand.
We analyze 73 public reviews for Venice Family Clinic - Simms/Mann Health Ctr using our data models and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent questions to avoid long phone wait times.
✓ What Works Well
- Compassionate and respectful medical staff
- Vital community resource
- Clean and well-maintained facility
✗ Areas to Improve
- Long hold times on the phone
- Difficulty scheduling appointments
- Slow reception
- How do I schedule an appointment?
- Do you accept my insurance?
- What services are available?
The medical staff is amazing, but the front desk is slow.
Essential services, but the administrative side is a headache.
Kind and supportive care.
- Category Health & Medical
- Neighborhood Santa Monica
- City Santa Monica
- State California
- Postcode 90405
- Country United States
