Professional Services · Wireless Retailer

Verizon

28999 Walker South Rd, Walker, Louisiana, 70785

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

This Verizon store is a mixed bag. Many customers have had excellent experiences with specific staff members who go above and beyond to solve complex issues. However, there are frequent complaints about long wait times, poor communication, and a lack of greeting when entering the store. It seems to depend heavily on which representative you get.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 65/100
Communication 60/100
Pro Tip

Ask for specific staff members who have been highly recommended in reviews to ensure better service.

Pros & Cons

✓ What Works Well

  • Knowledgeable staff
  • Effective problem solving
  • Clean store

✗ Areas to Improve

  • Long wait times
  • Poor greeting/customer service
  • Inconsistent training
Frequently Asked Questions
  • Can you help with phone transfers?
  • Do you have this phone in stock?
  • Why is my bill so high?
User Feedback

Justin is the best

Avoid the long waits

Staff is hit or miss