Verizon
804 W Corbett Ave, Swansboro, North Carolina, 28584
The Verizon store in Swansboro has a very split reputation. Many customers rave about specific employees like Travis, Billy, and Karen, who provide excellent, patient, and knowledgeable service. However, there are significant complaints about the store being a 'cellular sales' partner rather than a corporate store, leading to confusion, billing issues, and poor service from other staff members. It's a 'go see a specific person' kind of place.
We analyze 69 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.
Ask for a specific, highly-rated employee by name when you visit to ensure a better experience.
✓ What Works Well
- Excellent service from specific staff
- Knowledgeable and patient
- Helpful with plan issues
✗ Areas to Improve
- Confusion over partner vs corporate store
- Billing and account issues
- Inconsistent service from other staff
- Is this a corporate store?
- Who is the best person to talk to?
- Are there hidden fees?
Travis is a lifesaver.
Billing is a nightmare.
Go see a specific person.
- Category Other
- City Swansboro
- State North Carolina
- Postcode 28584
- Country United States
