Verizon
1025 Glenway Dr, Statesville, North Carolina, 28625
This Verizon store is a bit of a mixed bag. Many customers have had fantastic experiences with specific staff members who go above and beyond to solve problems. However, there are also reports of rude service, long waits, and frustration with the fact that it is an authorized retailer rather than a corporate store. It is a good place to go if you get the right person, but be aware of the potential for a less-than-stellar experience.
We analyze 78 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.
If you need corporate-level support, double-check if you are at a corporate or authorized store.
✓ What Works Well
- Helpful and knowledgeable staff
- Quick problem resolution
- Friendly service
✗ Areas to Improve
- Rude service reported
- Long wait times
- Confusion over corporate vs. authorized retailer
- Is this a corporate store?
- Can you help me with my phone?
- Why is my bill so high?
Great service from specific staff
Avoid if you want corporate support
Hit or miss experience
- Category Professional Services
- Neighborhood Statesville
- City Statesville
- State North Carolina
- Postcode 28625
- Country United States
