Verizon
4227 S Amherst Hwy, Madison Heights, Virginia, 24572
This store is highly regarded for its exceptional customer service, with many customers highlighting the staff's patience, knowledge, and willingness to go above and beyond. Jermaine and Austin are frequently mentioned as standout employees who make the experience stress-free and enjoyable. While there are a few negative reviews regarding store policies and wait times, the vast majority of feedback is overwhelmingly positive.
We analyze 68 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.
Ask for Jermaine or Austin if you want the best service experience.
✓ What Works Well
- Exceptional customer service
- Knowledgeable and patient staff
- Helpful with technical issues
✗ Areas to Improve
- Occasional long wait times
- Some reports of pushy sales tactics
- Inconsistent store hours
- Is the staff helpful?
- Do I need an appointment?
- Are they knowledgeable?
Jermaine is the best.
Staff went above and beyond.
Great experience switching carriers.
- Category Professional Services
- Neighborhood Madison Heights
- City Madison Heights
- State Virginia
- Postcode 24572
- Country United States
