Professional Services · Telecommunications Retail

Verizon

2644 NY-32, New Windsor, New York, 12553

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Customers consistently praise this store for its helpful and knowledgeable staff. Many reviewers mention specific employees by name, highlighting their patience and ability to solve complex account issues. It is widely considered the best Verizon store in the area, with a focus on customer satisfaction and efficient service.

Our Review Process
20
Most Relevant
20
Newest
20
Highest rating
20
Lowest rating

We analyze 80 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 80/100
Communication 85/100
Pro Tip

Ask for a specific representative if you have a complex issue; many regulars have their favorites.

Device Upgrades
Account Management
Pros & Cons

✓ What Works Well

  • Knowledgeable and patient staff
  • Efficient service
  • Great customer rapport

✗ Areas to Improve

  • Occasional long wait times
  • Some aggressive sales tactics
  • Third-party retailer status
Frequently Asked Questions
  • Can you help with my account?
  • Are there any current deals?
  • How do I transfer my data?
User Feedback

Staff is spot on with technical help.

Great bang for the buck with bundled services.

They treat you like family.