Verizon
1379 US-9, Wappingers Falls, New York, 12590
This store receives mixed reviews. Many customers praise specific employees like Daniel and Jamal for their patience and helpfulness. However, there are frequent complaints about rude staff, hidden fees, and poor communication regarding promotions and trade-ins. It is often noted that this is not a corporate store, which some find beneficial for wait times but others find problematic for service quality.
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✓ What Works Well
- Helpful and patient staff
- Shorter wait times than corporate stores
- Knowledgeable about products
✗ Areas to Improve
- Hidden fees and billing issues
- Rude or dismissive staff behavior
- Inconsistent information on promotions
- Are there hidden activation fees?
- Is this a corporate store?
- How do I resolve billing errors?
Great service if you get the right person.
Be careful with hidden charges.
Not a corporate store, so service varies.
- Category Other
- City Wappingers Falls
- State New York
- Postcode 12590
- Country United States
