Professional Services · Mobile Store
Verizon
555 Hubbard Ave, Pittsfield, Massachusetts, 01201
Google Maps
Updated: 19 May 2026
Authenticity Score: 75/100
About
This store has a very polarized reputation. Many customers have had excellent, quick, and helpful experiences with knowledgeable staff. However, others report long wait times, rude service, and difficulty resolving issues. It seems to be a store where your experience depends heavily on which representative you work with.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Professionalism
65/100
Communication
60/100
Pro Tip
If you have a complex issue, try to go during off-peak hours to get more dedicated attention.
Phone upgrades
Troubleshooting
Pros & Cons
✓ What Works Well
- Knowledgeable staff
- Quick service
- Helpful troubleshooting
✗ Areas to Improve
- Long wait times
- Rude service
- Billing issues
Frequently Asked Questions
- How do I upgrade?
- Why is my bill high?
- Can you help with my phone?
User Feedback
Great service
Avoid this store
Mixed bag
Quick Info
- Category Professional Services
- City Pittsfield
- State Massachusetts
- Postcode 01201
- Country United States
