Verizon
9780 76th St, Pleasant Prairie, Wisconsin, 53158
This location has a very mixed reputation. While some customers report excellent, knowledgeable service, many others complain about long wait times, rude staff, and poor communication. There are frequent mentions of issues with billing and account management, leading some long-term customers to switch carriers. It is recommended to approach with caution.
We analyze 76 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to visit during weekday mornings to avoid the weekend crowds.
✓ What Works Well
- Knowledgeable staff (some)
- Corporate store status
- Clean facility
✗ Areas to Improve
- Long wait times
- Rude and unprofessional staff
- Billing and account issues
- Is this a corporate store?
- Why is my bill so high?
- Can you help with business accounts?
The service is hit or miss.
I waited for an hour and was ignored.
Great service if you get the right person.
- Category Retail & Malls
- City Pleasant Prairie
- State Wisconsin
- Postcode 53158
- Country United States
