Verizon
3565 Market Lane, Kenosha, Wisconsin, 53144
Customer experiences at this location are highly polarized. Many praise specific staff members for going above and beyond, while others report rude service, long wait times, and aggressive sales tactics. There is a clear divide between those who receive excellent help and those who feel ignored or misled. It is recommended to seek out specific, highly-rated employees if visiting.
We analyze 76 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.
If you have a business account, verify if the store can handle it before making the trip, as some staff may not be trained for it.
✓ What Works Well
- Helpful individual staff members
- Knowledgeable about products
- Good for simple upgrades
✗ Areas to Improve
- Rude and unprofessional behavior
- Long wait times
- Aggressive sales tactics
- Is this a corporate store?
- Why is my bill higher than expected?
- Can you help with business accounts?
Ask for Mark or Mario if you want good service.
The wait times are insane.
They tried to add things to my bill without asking.
- Category Retail & Malls
- City Kenosha
- State Wisconsin
- Postcode 53144
- Country United States
