Verizon
104 W Main St, Fremont, Michigan, 49412
This Verizon store has a very mixed reputation. Many customers have had great experiences with helpful and knowledgeable staff, particularly Patrick and Angelica. However, there are also significant complaints about rude management, aggressive upselling, and poor customer service. It seems like a place where you can get great help if you get the right person, but the overall experience can be inconsistent.
We analyze 63 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to visit when the staff you trust is working, as the experience can vary significantly.
✓ What Works Well
- Helpful and knowledgeable staff
- Friendly service
- Good for tech help
✗ Areas to Improve
- Rude management
- Aggressive upselling
- Inconsistent customer service
- Do they offer tech support?
- Are they reliable for plan changes?
- How do they handle customer complaints?
Patrick was extremely helpful.
The manager was rude and tried to scam us.
Great service, very professional.
- Category Other
- City Fremont
- State Michigan
- Postcode 49412
- Country United States
