51 Grove St, Prophetstown, Illinois, 61277
This clinic is a staple in the community, with many long-term clients praising the compassionate care and reasonable pricing. However, there are some very serious allegations regarding surgical outcomes and billing disputes that have left some pet owners feeling betrayed. It seems to be a polarizing place where experiences range from life-saving care to deep dissatisfaction.
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Always get a written estimate for surgical procedures and clarify billing policies regarding previous owners if you are a new client.
✓ What Works Well
✗ Areas to Improve
They saved my dog's life.
I will never take my pets here again after the surgery went wrong.
The staff is usually very kind and helpful.