Vibrant Smiles Family & Cosmetic Dentistry
5015 Floyd Rd SW, #530, Mableton, Georgia, 30126
Vibrant Smiles has a very polarized reputation. Many patients praise Dr. Rainford and the staff for their compassion and thoroughness. However, there are frequent, serious complaints about administrative staff, billing errors, and poor communication. It is a clinic where the clinical care is often good, but the patient experience can be inconsistent and frustrating.
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Always verify your insurance coverage and billing codes before any procedure to avoid surprise bills.
✓ What Works Well
- Compassionate and thorough doctors
- Friendly and professional staff
- Modern and clean facility
✗ Areas to Improve
- Rude and unhelpful administrative staff
- Frequent billing and insurance errors
- Poor communication and follow-up
- Why was I billed for this?
- How do I get my records?
- Is this clinic in-network?
Great doctors, but the admin side is a nightmare.
They need to fix their billing department.
Clinical care is top-notch, just be prepared for the front office.
- Category Health & Medical
- City Mableton
- State Georgia
- Postcode 30126
- Country United States
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