766 N Sun Dr, Suite 2060, Lake Mary, Florida, 32746
Dr. Victor Roberts has a polarized reputation. Many patients praise his expertise, thoroughness, and compassionate care, often traveling long distances to see him. However, there are significant complaints regarding his bedside manner, dismissive attitude, and the office's administrative failures, especially after joining Orlando Health. Patients feel the quality of care has declined, with long wait times and poor communication.
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If you have complex endocrine issues, he is highly skilled, but be prepared to advocate for yourself and be patient with the office staff.
✓ What Works Well
✗ Areas to Improve
Dr. Roberts is brilliant, but the office is a mess.
I felt unheard and dismissed.
Great doctor, but the administrative experience is frustrating.