Village Family Dental - Laurinburg
109 McAlpine Ln, Laurinburg, North Carolina, 28352
Village Family Dental in Laurinburg receives mixed reviews. Many patients appreciate the clinical staff, particularly Dr. McDaniel, for their thoroughness and gentle care. However, there is a recurring theme of frustration regarding administrative processes, including appointment cancellations, billing confusion, and difficulty reaching the office by phone. While the clinical experience is often rated highly, the administrative hurdles are a significant pain point for many.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always call to confirm your appointment 24 hours in advance, as cancellations are common.
✓ What Works Well
- Dr. McDaniel is highly regarded for his gentle care
- Hygienists are often praised for being thorough
- Clean and modern facility
✗ Areas to Improve
- Frequent appointment cancellations without notice
- Difficulties with billing and insurance communication
- Long wait times in the lobby
- Why was my appointment cancelled?
- Are they in-network for my insurance?
Great clinical care, but the front office is a mess.
Dr. McDaniel is the best, but getting an appointment is a struggle.
They really need to improve their communication.
- Category Health & Medical
- City Laurinburg
- State North Carolina
- Postcode 28352
- Country United States
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