10705 W Indian School Rd, Suite 100, Avondale, Arizona, 85392
Village Medical at Walgreens receives mixed feedback. Patients often love their specific doctors, like Dr. Maitra, for their attentiveness and care. However, the administrative side—specifically the call center, billing, and appointment scheduling—is a major source of frustration. Many feel the transition to a corporate model has negatively impacted the quality of service.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient app for routine requests, as it is often more reliable than calling the outsourced center.
✓ What Works Well
✗ Areas to Improve
Love my doctor, but the corporate system is a nightmare.
Great care, but impossible to get an appointment.
Feels cold and impersonal compared to the old practice.