76 W Guadalupe Rd, Gilbert, Arizona, 85233
Patients appreciate the convenience and the care provided by specific providers like Dr. Hatfield and Dr. Bury. However, the practice is frequently criticized for poor administrative service, including long wait times, difficulty reaching the office, and billing errors. Many patients feel the quality of care has declined since the transition to Village Medical.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication, but be prepared for potential delays in administrative responses.
✓ What Works Well
✗ Areas to Improve
Dr. Hatfield is great
Billing is a nightmare
Staff is very professional