Village Medical at Walgreens - River
5525 E River Rd, Tucson, Arizona, 85750
This clinic has a very mixed reputation. Many patients praise the compassionate and thorough care provided by specific NPs like Alina Miller and Veronica Green. However, there are significant complaints about the administrative side, including scheduling errors, long wait times, and poor communication, which can make the overall experience frustrating.
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If you have a time-sensitive need, follow up with the office staff directly to ensure your request is being handled.
✓ What Works Well
- Compassionate and thorough NPs
- Professional and friendly clinical staff
- Good quality of care
✗ Areas to Improve
- Poor administrative communication
- Scheduling errors
- Long wait times
- Why is it so hard to get an appointment?
- How do I get a response from the office staff?
The clinical team is excellent, but the administrative side is a major hurdle.
Patients feel like they are not being supported by the staff.
The portal is often unresponsive.
- Category Health & Medical
- City Tucson
- State Arizona
- Postcode 85750
- Country United States
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