Village Medical at Walgreens - Round Rock
799 Louis Henna Blvd, Suite 200, Round Rock, Texas, 78664
Village Medical at Walgreens receives highly polarized reviews. Many patients love their specific doctors, particularly Dr. Keller, for their care and attention. However, there are frequent, severe complaints about the administrative staff, call center, and overall office management, leading to significant frustration for many patients.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The clinical care is excellent, but be prepared for a challenging administrative experience.
✓ What Works Well
- Great doctors
- Convenient location
- Thorough care
✗ Areas to Improve
- Rude administrative staff
- Poor call center
- Scheduling issues
- Why was my appointment canceled?
- How do I reach the office?
Great doctor, terrible office
Very professional and kind
Billing is a nightmare
- Category Health & Medical
- City Round Rock
- State Texas
- Postcode 78664
- Country United States
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