Village Medical at Walgreens - Surprise
13723 N Litchfield Rd, #110, Surprise, Arizona, 85379
Patients generally appreciate the providers here, often highlighting their thoroughness and kindness. However, the administrative side, particularly billing and phone support, is a frequent source of frustration. It is a place where the medical care is solid, but the business operations need a serious tune-up.
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Always ask for a printout of your visit summary and billing codes before leaving the office.
✓ What Works Well
- Providers are thorough and kind
- Clean and modern facility
- Convenient location
✗ Areas to Improve
- Billing issues are frequent
- Call center is hard to deal with
- Long wait times
- Why was I double billed?
- How can I reach my local clinic directly?
Love my doctor, hate the billing
Great care, but the admin is a mess
Very professional providers
- Category Health & Medical
- City Surprise
- State Arizona
- Postcode 85379
- Country United States
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