Village Medical at Walgreens - Timber Wolf
Health & Medical · Primary Care

Village Medical at Walgreens - Timber Wolf

5401 Montana Ave, B, El Paso, Texas, 79903

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Patients generally appreciate the quality of care provided by the doctors, who are described as attentive and thorough. However, the administrative side, particularly the centralized call center, is a major pain point. Many feel the local office staff is great, but the remote support system creates unnecessary friction. It is a solid spot for medical advice if you can get past the scheduling hurdles.

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We analyze 67 public reviews for Village Medical at Walgreens - Timber Wolf using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 45/100
Pro Tip

Try to use the patient portal for non-urgent communication to bypass the call center.

Primary Care
Pharmacy Integration
Pros & Cons

✓ What Works Well

  • Doctors are attentive and listen
  • Convenient location at Walgreens
  • Professional medical staff

✗ Areas to Improve

  • Frustrating centralized call center
  • Long wait times for appointments
  • Administrative communication gaps
Frequently Asked Questions
  • How do I reach the local office directly?
  • Why is the call center so difficult?
  • Are they accepting new patients?
User Feedback

Doctors are spot on

Call center is a headache

Great bang for the buck if you get in