Village Medical at Walgreens - Vistancia
28516 N El Mirage Rd, #105, Peoria, Arizona, 85383
Patients appreciate the convenience of having labs on-site and the friendly nature of specific providers like Rachel Prell and Dr. Passmore. However, the clinic faces significant criticism regarding its call center, billing transparency, and follow-through on referrals. Many feel the administrative side detracts from the quality of care.
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Always verify your referral status with the specialist's office directly, as the clinic's internal communication can be spotty.
✓ What Works Well
- On-site lab services
- Friendly and attentive providers
- Clean and modern facility
✗ Areas to Improve
- Poor call center communication
- Billing and overcharging issues
- Delayed or missing referrals
- Why can't I reach the office directly?
- Are they open on weekends?
Providers are great, but the system is broken.
Billing department is unhelpful and opaque.
Great for routine care, but avoid for complex referrals.
- Category Health & Medical
- City Peoria
- State Arizona
- Postcode 85383
- Country United States
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