Village Medical - Chandler
250 W Chandler Heights Rd, Chandler, Arizona, 85248
Patients are highly polarized. Many love Dr. Rogers for his compassionate and thorough care, often calling him the best doctor they've had. However, a significant number of patients report severe administrative issues, including billing errors, difficulty reaching the office, and poor communication. It's a practice where the clinical quality is often high, but the office experience can be frustrating.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and billing codes before your visit to avoid surprise charges.
✓ What Works Well
- Dr. Rogers is compassionate and thorough
- Friendly and professional staff
- Efficient appointment scheduling
✗ Areas to Improve
- Billing and insurance confusion
- Difficult to reach by phone
- Inconsistent administrative follow-up
- Why was I charged for a physical I didn't request?
- Why can't I get a call back about my results?
Dr. Rogers is a gem, but the office management is a disaster.
Great medical care, but be prepared for billing headaches.
I trust the doctor, but I'm tired of the administrative issues.
- Category Health & Medical
- City Chandler
- State Arizona
- Postcode 85248
- Country United States
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