6025 Professional Pkwy, Douglasville, Georgia, 30134
Village Medical receives mixed feedback, with many patients loving the compassionate care from specific providers like Dr. Makori and Dr. Shroff. However, significant frustration exists regarding administrative hurdles, including long hold times, billing issues, and difficulty getting call-backs. While the clinical care is often described as top-notch, the front-office experience is a major pain point for many.
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Always verify your insurance and copay details in person before leaving the office to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Dr. Makori really listens to my concerns.
The clinical staff is great, but the front desk needs help.
Great bang for the buck if you can get an appointment.