Health & Medical · Primary Care

Village Medical - Gilbert

1760 E Pecos Rd, Suite 102, Gilbert, Arizona, 85295

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Patients love the individual providers like Kelsey Jewell and Dr. Vivas, often praising their empathy and thoroughness. However, the administrative side is a major pain point. Many report long wait times, difficulty reaching the office by phone, and frustration with billing practices.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 35/100
Pro Tip

Verify your visit coding with the front desk before leaving to avoid surprise billing issues.

On-site lab
Patient portal available
Pros & Cons

✓ What Works Well

  • Excellent phlebotomy team
  • Caring and attentive providers
  • Modern facility

✗ Areas to Improve

  • Difficult to reach by phone
  • Billing and coding issues
  • Long wait times
Frequently Asked Questions
  • Why was my wellness visit coded as a sick visit?
  • How do I reach the office directly?
User Feedback

Jason is a wizard with a needle

Front desk never answers the phone

Great bang for the buck if you get the right provider

Location Details
Street: 1760 E Pecos Rd, Suite 102
Neighborhood: Gilbert
City: Gilbert
State: Arizona
Postcode: 85295
Country: United States
Location
1760 E Pecos Rd #102, Gilbert, AZ 85295
Quick Info
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