Village Medical - Hatfield Gilbert
3331 E Baseline Rd, empty, Gilbert, Arizona, 85234
The clinical care at this location is generally well-regarded, with many patients praising the doctors and PAs. However, the transition to a corporate model has caused significant frustration regarding phone access and off-site support. Patients feel the 'human touch' is being lost to call centers.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online portal for scheduling to bypass the frustrating phone system.
✓ What Works Well
- Caring providers
- Clean facilities
- Good clinical outcomes
✗ Areas to Improve
- Impossible to reach by phone
- Corporate call center issues
- Long wait times
- How do I reach my local office?
- Why is the phone system so difficult?
Doctors are great, system is broken
Miss the old Hatfield group
Good care if you can get in
- Category Health & Medical
- City Gilbert
- State Arizona
- Postcode 85234
- Country United States
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