Village Medical - Hatfield Paragon
3048 E Baseline Rd, STE 109, Mesa, Arizona, 85204
Village Medical at Paragon receives mixed reviews. Many patients have been with the practice for years and appreciate the care provided by providers like Sandra Brummett and Dr. Parson. However, there are significant complaints about the administrative side, including the phone system, scheduling errors, and a perceived decline in service since the transition to Village Medical.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent communication to avoid long wait times on the phone.
✓ What Works Well
- Knowledgeable and caring providers
- Friendly and efficient nurses
- Convenient location
✗ Areas to Improve
- Poor phone system and call center
- Scheduling errors
- Perceived decline in service quality
- Why is it so hard to reach the office?
- How do I schedule an appointment?
Great providers, but the admin is a headache
Care is good, but scheduling is a mess
Hit or miss depending on the provider
- Category Health & Medical
- City Mesa
- State Arizona
- Postcode 85204
- Country United States
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