Village Medical - Livonia
17800 Newburgh Rd, # 103, Livonia, Michigan, 48152
Village Medical in Livonia is generally well-regarded for its solid medical care and professional providers. Many patients have been with the practice for years and appreciate the thoroughness of the doctors. However, the clinic suffers from significant administrative issues, including long wait times, billing confusion, and difficulty reaching staff by phone. It is a practice where the clinical care is strong, but the patient experience can be frustrating due to office management.
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Try to schedule your appointments for the first slot of the day to minimize wait times.
✓ What Works Well
- Solid and thorough medical care
- Professional and knowledgeable doctors
- On-site lab services
✗ Areas to Improve
- Long wait times
- Billing and insurance confusion
- Difficulty reaching staff by phone
- Why is the wait time so long?
- How do I get a bill explained?
The doctors are great, but the office management is a headache.
I've been a patient for 20 years and love the care.
Great doctors, but be prepared for administrative delays.
- Category Health & Medical
- City Livonia
- State Michigan
- Postcode 48152
- Country United States
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