Village Medical - Morrow
3970 Deputy Bill Cantrell Memorial Rd, Suite 150, Cumming, Georgia, 30040
Patients generally love the providers, often describing them as family. However, the transition to a larger medical group has caused significant frustration regarding billing and administrative responsiveness. While the clinical care remains high-quality, the 'corporate' feel of the new management is a common complaint.
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Clarify the nature of your visit (preventive vs. sick) clearly to avoid unexpected billing charges.
✓ What Works Well
- Caring and attentive providers
- Efficient check-in
- Family-like atmosphere
✗ Areas to Improve
- Billing errors
- Poor phone responsiveness
- Corporate management issues
- Why am I being billed for a physical?
- How do I reach the billing department?
The doctors are still the best, but the billing is a headache.
I miss the old practice management.
Great care, but the administrative side has gone downhill.
- Category Health & Medical
- City Cumming
- State Georgia
- Postcode 30040
- Country United States
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