Village Medical - Novi
39475 Lewis Dr, #130, Novi, Michigan, 48377
This primary care practice is generally well-regarded for its professional, attentive, and knowledgeable doctors. Many patients appreciate the personalized care and the ability to get appointments quickly. However, there are recurring complaints about administrative issues, including front-desk rudeness, billing confusion, and difficulty with scheduling. While the clinical care is often rated highly, the office management can be a source of frustration for some patients.
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Always verify your insurance coverage and any potential out-of-pocket costs before your appointment.
✓ What Works Well
- Professional and attentive doctors
- Quick appointment availability
- Personalized care
✗ Areas to Improve
- Rude front-desk staff
- Billing and insurance confusion
- Scheduling errors
- Why is the billing so confusing?
- Are they transparent about costs?
Great doctors, but the admin side is a mess.
Professional and attentive care.
Admin needs major improvement.
- Category Health & Medical
- City Novi
- State Michigan
- Postcode 48377
- Country United States
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