Village Medical
6820 E Brown Rd, Mesa, Arizona, 85207
This location receives mixed reviews. Many patients appreciate the care provided by specific doctors, noting their thoroughness and compassion. However, there is a recurring theme of frustration with the administrative side, including long wait times, difficulty reaching the office, and billing errors. It seems to be a practice where the clinical care is often good, but the administrative side is a major pain point.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, try to resolve it in person rather than relying on the call center.
✓ What Works Well
- Knowledgeable and caring doctors
- Convenient online scheduling
- Clean and modern facility
✗ Areas to Improve
- Difficulty reaching the office directly
- Long wait times
- Billing and coding errors
- Why can't I speak to someone at the office?
- How can I resolve a billing error?
Dr. Swanson is great, but the office staff is a headache.
Billing is a nightmare to deal with.
Good clinical care, but the administrative side needs work.
- Category Health & Medical
- City Mesa
- State Arizona
- Postcode 85207
- Country United States
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