Vincenzo Giannelli, MD, FAAD
2440 M St NW, Suite 313, Washington, District of Columbia, 20037
Dr. Vincenzo Giannelli is often praised for his professional and thorough approach to dermatology. Many long-term patients trust his expertise and appreciate his cheerful demeanor. However, the practice faces significant criticism regarding administrative efficiency, including long wait times, difficulty reaching the office by phone, and perceived rudeness from the front desk staff. It is a clinic where the medical care is generally well-regarded, but the administrative experience is a frequent source of frustration.
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✓ What Works Well
- Thorough and knowledgeable doctor
- Professional and efficient medical care
- Cheerful and confident demeanor
✗ Areas to Improve
- Long wait times
- Poor phone responsiveness
- Rude front desk staff
- Why is it so hard to get a call back?
- Are the wait times always this long?
Great doctor, but the office staff is frustrating
Professional care, but poor customer service
Wait times are unacceptable
- Category Health & Medical
- City Washington
- State District of Columbia
- Postcode 20037
- Country United States
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