Viper Services
Home Services · Electrical & HVAC

Viper Services

3501 Rutherford Rd Extension, Taylors, South Carolina, 29687

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

Viper Services is a versatile company that many customers praise for their professionalism and technical knowledge, especially for electrical and HVAC projects. When they are on their game, they are described as efficient and friendly. However, there is a significant pattern of complaints regarding poor communication, missed appointments, and unprofessional behavior from some staff. While they have many satisfied customers, the inconsistency in their service and administrative follow-through is a major concern for others.

Our Review Process
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Highest rating
15
Lowest rating

We analyze 72 public reviews for Viper Services using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 60/100
Communication 52/100
Pro Tip

If you are getting a quote, ask for a written breakdown of the scope of work before agreeing to any permits.

EV charger installation
Gas fireplace repair
Pros & Cons

✓ What Works Well

  • Knowledgeable and skilled technicians
  • Versatile service offerings (HVAC/Electric)
  • Professional when on-site

✗ Areas to Improve

  • Frequent communication issues
  • Missed appointments/no-shows
  • Inconsistent administrative follow-through
Frequently Asked Questions
  • Do you provide free estimates?
  • Can you handle EV charger installations?
  • Why is it hard to get a quote?
User Feedback

Axel was fantastic and fixed the issue quickly.

Great work, but the office is hard to reach.

They didn't show up for our appointment.