Virginia Automotive Service
6601 Rte 1, #1, Richmond, Virginia, 23237
Virginia Automotive Service has a very polarized reputation. Some customers rave about the friendly staff and excellent service, while others report significant issues with repair quality, communication, and pricing. It seems to be a shop where experiences can vary wildly, so proceed with caution and perhaps get a second opinion for major repairs.
We analyze 70 public reviews for Virginia Automotive Service using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written estimate and get a second opinion before authorizing expensive repairs.
✓ What Works Well
- Friendly front desk staff
- Clean waiting area
- Upfront pricing
✗ Areas to Improve
- Inconsistent repair quality
- Poor communication on repair status
- Reports of unnecessary upselling
- Are their repair quotes accurate?
- Do they offer a warranty on repairs?
- Why did my repair take so long?
Great service, very helpful.
Felt like they were trying to scam me.
Communication was terrible.
- Category Automobile
- Neighborhood Richmond
- City Richmond
- State Virginia
- Postcode 23237
- Country United States
