Virginia Ear Nose & Throat
3450 Mayland Ct, Henrico, Virginia, 23233
Patients are split on their experience here. While some praise the quick scheduling and effective surgical outcomes, many report feeling rushed and unheard by the doctors. The billing department is a frequent source of frustration, with reports of surprise charges and poor communication. Overall, the clinical staff is often seen as kind, but the doctors' bedside manner is a major pain point.
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Always ask for a clear breakdown of facility fees versus professional fees before your procedure.
✓ What Works Well
- Fast appointment availability
- Effective surgical outcomes
- Kind medical assistants
✗ Areas to Improve
- Poor bedside manner
- Confusing and aggressive billing
- Rushed consultations
- Why am I being billed for a separate facility fee?
- Can I get a second opinion if I feel dismissed?
Doctors need to spend more time listening.
Billing department is a total mess.
Great surgical results but poor patient experience.
- Category Health & Medical
- City Henrico
- State Virginia
- Postcode 23233
- Country United States
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