7315 212th St SW, Suite 101/207, Edmonds, Washington, 98026
Virginia Mason Franciscan Health in Edmonds is a large facility with a wide range of services, but it receives very mixed reviews. Many patients appreciate the convenience of having labs, imaging, and specialists in one place. However, there are significant and recurring complaints about administrative disorganization, long phone wait times, and rude or dismissive front desk staff. While many patients love their individual doctors, the overall patient experience is often marred by administrative hurdles.
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Use the online patient portal for scheduling and communication to avoid long phone wait times.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a mess.
Convenient, but the service is hit-or-miss.
I love my doctor, but the staff is rude.