9101 Stony Point Dr, Richmond, Virginia, 23235
While the medical providers at Virginia Urology are often praised for their expertise, the practice is plagued by severe administrative failures. Patients frequently report long wait times, poor communication, billing errors, and rude front-desk staff. Many feel like a number in an assembly-line system.
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Always get a physical copy of your appointment confirmation and keep records of all billing interactions.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a mess.
I feel like a number here.
Billing department is impossible to deal with.