Virtual Doctors Online
5057 Keller Springs Rd, Ste. 300, Addison, Texas, 75001
Virtual Doctors Online is highly valued for its convenience, speed, and affordability, especially for those without insurance. Many patients appreciate the ease of getting prescriptions and the professional, kind demeanor of Dr. Lee. However, there are recurring complaints about communication issues, including difficulty reaching a live person, occasional billing errors, and some reports of poor customer service. It is a popular choice for quick, non-emergency care.
If you have an urgent need, try to schedule your appointment well in advance and be prepared to follow up via text if you don't receive a timely response.
✓ What Works Well
- Convenient and fast telehealth services
- Affordable for those without insurance
- Professional and kind doctors
✗ Areas to Improve
- Difficulty reaching a live person
- Occasional billing and communication errors
- Some reports of poor customer service
- Do they accept insurance?
- How can I get a faster response?
- Is the service available 24/7?
Dr. Lee is a life-changer; the service is so convenient.
Great care, but the administrative experience can be frustrating.
I love the convenience, but I wish they were more responsive.
- Category Health & Medical
- City Addison
- State Texas
- Postcode 75001
- Country United States
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