4000 Mitchellville Rd, Suite 304A, Bowie, Maryland, 20716
Visage Dermatology receives mixed reviews. While many patients praise Dr. St. Surin-Lord for her expertise and friendly personality, there are frequent complaints about administrative issues, including difficulty reaching the office, billing errors, and long wait times. It is a practice where the clinical care is often appreciated, but the operational side causes significant frustration.
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Keep detailed records of all your billing and prescription requests, as the office can be slow to follow up.
✓ What Works Well
✗ Areas to Improve
Dr. St. Surin-Lord is wonderful.
The office staff is disorganized.
Great doctor, but the administrative side is a mess.