VisionFirst Eye Center
300 1st St N, Alabaster, Alabama, 35007
VisionFirst Eye Center in Alabaster is generally well-regarded for its knowledgeable doctors and friendly staff. Patients appreciate the thorough exams and efficient service. However, there are recurring complaints about the difficulty of reaching the office by phone and occasional issues with contact lens orders. Overall, it's a solid choice for eye care.
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If you need to order contacts, try to do it in person during your visit to avoid phone tag.
✓ What Works Well
- Knowledgeable and thorough doctors
- Friendly and professional staff
- Efficient exam process
✗ Areas to Improve
- Difficult to reach by phone
- Occasional issues with contact lens orders
- Inconsistent communication
- Why is it so hard to get a call back?
- Are the contact lens orders always this delayed?
Great doctors, but the phone service is a headache.
Thorough exams and friendly staff.
I love the care, but the admin side needs work.
- Category Health & Medical
- City Alabaster
- State Alabama
- Postcode 35007
- Country United States
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