3240 Edwards Lake Pkwy, Suite 100, Trussville, Alabama, 35235
VisionFirst has a very loyal following, with many patients seeing the doctors for years. The medical care is generally excellent, but the administrative side—especially the optical shop and phone communication—is a frequent source of frustration for many.
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If you order glasses, follow up in person rather than by phone to get accurate status updates.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the optical shop is a mess
Hard to get someone on the phone
Great care, poor admin support