Visionworks Doctors of Optometry
231 New Byhalia Rd, Suite 100, Collierville, Tennessee, 38017
This office has a very polarized reputation. Many patients love the doctors and find the service professional and friendly. Conversely, a significant number of patients report rude staff, poor communication, and issues with insurance verification. It seems to be a high-volume office where the experience can be very inconsistent.
We analyze 58 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage directly with your provider before your appointment to avoid billing surprises.
✓ What Works Well
- Friendly and professional doctors
- Good selection of frames
- Efficient eye exams
✗ Areas to Improve
- Rude and judgmental staff
- Poor insurance verification
- Inconsistent communication
- Why was I charged for a fitting?
- Is my insurance accepted?
- Why is the staff so rude?
Great doctor, poor front desk
Billing is confusing
Fast and easy exam
- Category Health & Medical
- City Collierville
- State Tennessee
- Postcode 38017
- Country United States
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