Visionworks Doctors of Optometry
818 Haddonfield Rd, Cherry Hill, New Jersey, 08002
The general consensus is that the staff is friendly and the doctors are thorough. Many patients appreciate the help with insurance and frame selection. However, there are recurring complaints about the automated phone system and occasional issues with prescription accuracy or customer service when things go wrong.
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Skip the phone and go in-store for faster service and appointment booking.
✓ What Works Well
- Friendly and helpful staff
- Thorough eye exams
- Good selection of frames
✗ Areas to Improve
- Frustrating automated phone system
- Inconsistent customer service
- Occasional prescription errors
- Do you accept my vision insurance?
- How long does it take to get my glasses?
- Can I book an appointment online?
Great in-store service, but the phone system is a nightmare.
The doctor was thorough and explained everything.
Helpful staff made frame selection easy.
- Category Health & Medical
- Neighborhood Cherry Hill Township
- City Cherry Hill
- State New Jersey
- Postcode 08002
- Country United States
