Visionworks The Colonnade at State College
19 Colonnade Way, Suite 105, State College, Pennsylvania, 16803
Visionworks in State College receives highly polarized reviews. While some patients have excellent experiences with specific staff members like Julie or Chet, there is a recurring theme of poor customer service, long wait times, and administrative incompetence. Many patients feel the office is poorly managed and that the staff can be rude or dismissive.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a specific staff member you like, try to schedule your appointments when they are working.
✓ What Works Well
- Some very helpful and kind staff members
- Convenient online scheduling
- Good value for frames and lenses
✗ Areas to Improve
- Rude and dismissive customer service
- Long wait times and scheduling issues
- Inconsistent quality of care
- Why is it so hard to reach someone by phone?
- Do you accept my insurance?
Great service from some, but others are incredibly rude.
They never answer the phone.
The doctor was dry and didn't explain much.
- Category Health & Medical
- City State College
- State Pennsylvania
- Postcode 16803
- Country United States
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