Visionworks
1003 Fairlawn Ave, Suite 24A, Laurel, Maryland, 20707
This location is highly polarizing. While some customers have had great experiences with specific staff members, many report long wait times, poor communication, and issues with order accuracy. It seems to be a location that struggles with consistency and customer service standards.
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If you have an issue with an order, try to speak with the manager directly rather than relying on phone support.
✓ What Works Well
- Some helpful staff
- Convenient location
- Discounted pricing
✗ Areas to Improve
- Long wait times
- Poor communication
- Order accuracy issues
- Why is it hard to reach the store?
- Are my glasses ready?
Customer service is hit or miss.
Wait times are frustrating.
Some staff are very helpful.
- Category Retail & Malls
- City Laurel
- State Maryland
- Postcode 20707
- Country United States
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