Visual Eyes Mitchellville
Health & Medical · Optometry

Visual Eyes Mitchellville

10240 Lake Arbor Way, Mitchellville, Maryland, 20721

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Patients appreciate the clinical expertise of the doctors but frequently report frustration with long wait times and administrative disorganization. Many reviews mention issues with contact lens orders and poor communication from the front office. While some find the service excellent, others feel their time is not valued.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 25/100
Pro Tip

Call ahead to confirm your order status before making the trip.

Eye Exams
Contact Lens Fitting
Pros & Cons

✓ What Works Well

  • Knowledgeable optometrists
  • Good selection of frames
  • Clean office

✗ Areas to Improve

  • Excessive wait times
  • Poor administrative follow-up
  • Issues with order accuracy
Frequently Asked Questions
  • Why are the wait times so long?
  • How can I check the status of my glasses?
User Feedback

Doctor is great, but the staff needs training.

Waited over an hour for my appointment.

Ordering contacts here is a nightmare.

Location Details
Street: 10240 Lake Arbor Way
Neighborhood: Mitchellville
State: Maryland
Postcode: 20721
Country: United States
Location
10240 Lake Arbor Way, Mitchellville, MD 20721
Quick Info
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