Vital Smiles Dental & Orthodontics
3700 Blue Spring Rd NW, # F, Huntsville, Alabama, 35810
Vital Smiles faces significant criticism regarding administrative issues, including frequent appointment cancellations, long wait times, and poor communication. While some patients still praise the clinical work of specific dentists, the overall patient experience is marred by poor customer service and organizational challenges.
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The office has a large waiting area with a play zone, though some parents find the cleanliness of the facilities lacking.
✓ What Works Well
- Some dentists are excellent
- Good with children
- Convenient location
✗ Areas to Improve
- Frequent cancellations
- Extremely long wait times
- Poor customer service
- Why are my appointments always canceled?
- How long is the wait?
The dentists are great, but the staff is not.
I've been rescheduled five times.
The office is often disorganized.
- Category Health & Medical
- City Huntsville
- State Alabama
- Postcode 35810
- Country United States
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